We collect information from you when you fill out our contact form.
When completing our contact form you may be asked to enter your: name and e-mail address. You may, however, visit our site anonymously.
When you contact us via our online contact form, we’ll use the information you supply only to respond to your query or comment. The information will be stored for 3 months in order to best serve you should you require any further assistance. After this period, the information you supplied to us will be deleted. We won’t contact you for any purpose other than to discuss your enquiry and your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.
We use the following third parties to process online payments.
All of the information supplied is stored on a secure server and transmission is via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
In accordance with the General Data Protection Regulation 2018, you have the right to the following with reference to the information we store:
Access – the right to access your personal information.
Rectification – the right to have inaccurate personal information rectified, or completed if it is incomplete.
Erasure – the right to have your personal information erased where there are no overriding legal obligations.
Restrict processing – the right to request the restriction or suppression of your personal data.
Portability – the right to obtain and reuse your personal information for your own purposes across different services.
Objection – the right to object to the processing of your personal information in certain circumstances.
If you wish to exercise any of these rights, please send your request by email: firstname.lastname@example.org or by post using the address below:
Lymedale Business Centre
Hooters Hall Road
Any of the information we collect from you may be used in one of the following ways:
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
If you believe that we are not holding your information correctly or are unhappy with how we have handled your information you may complain to the Information Commissioners Office. You can do this via their website https://ico.org.uk/concerns or by calling 0303 123 1113.
This policy was last modified on 20.08.2018