Case Study: Technical Support

Doulton® Water Filters manufacture and distribute world famous ceramic drinking water filters from their base in the heart of the UK’s traditional pottery industry - North Staffordshire.

For several years, Cybernautix has been providing assistance with the maintenance of Doulton’s multiple online channels, together with technical support by way of digital asset development, expert advice on new innovations and everyday guidance for website and e-commerce updates.

Our work for Doulton® over the years has included:

- Custom WordPress plugin development
- Digital asset development
- International domain acquisition
- Bespoke data capture form production
- Project management
- Website hosting, maintenance and technical support
- System updates

client

Doulton Water Filters

Main roles

Technical Support, Digital Asset Development

What the client has to say.

"The Cybernautix team provide a level of support and technical expertise that I haven’t found anywhere else. Fast response times together with a willingness to achieve innovative solutions make an invaluable contribution to our online presence."

- Yvonne allen, marketing manager

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